TRADITIONAL SEDAN & SUV SERVICE

Car-olina Car Service is a PREARRANGED private car AIRPORT TRANSPORTATION service, primarily serving the Lake Norman Lake communities to or from Charlotte Douglas International (CLT), with availability to the Concord Regional Airport (JQF) and Statesville Regional Airport (SVH).  
Since our founding in 2014, we are committed to providing a "Black Car" customer experience each and every time you ride with us.  We will do everything possible to guarantee a reliable, clean, safe, comfortable ride, all at a rate significantly less than traditional executive car/limo services.

NEW CUSTOMER "QUESTIONS AND QUOTATIONS":

TELEPHONE OFFICE  HOURS:

Monday - Saturday:  9:00AM - 8:00PM.  No orders accepted after 8:00PM.

Sunday:  NOON - 8:00 p.m.   Text messaging only on Sunday.

You may phone Jessica at the office for a no obligation price quotation, however, Text messaging is the preferred method for GENERAL QUESTIONS. 

REGULAR TRANSPORTATION OPERATING HOURS

Monday - Saturday:  5:00 a.m. through 10:30 p.m.

(Early morning pick times before 5:00 am are subject to a minimum $20.00 Service Charge.)   

Sunday:  NOON through 10:30 p.m.  

We are closed Sunday mornings.

Your one-way FLAT RATE FARE is quoted Point to Point, not including driver's gratuity.  Your price covers up to 2 passengers with one carry-on and one checked bag under 32" each, plus an arm bag or back pack.

Child "Booster" seats are available upon request, at $10.00 each.

Your child's car seat can be stored at no additional charge.

At ADDITIONAL CHARGE:  Extra passengers, additional or heavy luggage, medical devices, mobility aids, recreational items (golf club bags) extra stops and pets.

We do not, of course, charge for Service Animals, with verification of license, but do need to know as we have 2 drivers who are severely allergic and the car will need to be placed out of service for cleaning  immediately following your drop-off. 

We accept all major credit cards or cash.  Credit card info is taken in advance to secure your first ride with your reservation.  We use SQUARE for card processing.  Your confidential information is encrypted, and held by them for future travel. 

Your trip is NOT CHARGED until your one-way service has been completed. 😊

Inbound flights are tracked by your driver.  To minimize any potential confusion, we will require a text message from you identifying the date of your return, your flight carrier, flight number, and estimated time of arrival.

CANCELLATIONS: 

We understand that life happens, but our drivers rely on the opportunity to provide transportation for you, to earn a bit of money and have set aside that time for you.  If you need to cancel your existing reservation, we hope you’ll understand that a fee will apply as follows:

100% — No Show or Driver is enroute

50%  — less than 24 hours

Car-olina Car Service is NOT an on-demand service, so when a reservation is cancelled that spot is left vacant. The fee helps to cover the driver’s loss.

CLICK the phone number on your mobile device to connect immediately.